Brother Intellifax 4100e Service Manual The Brother Intellifax series went far enough in the last few years so that. Nissan Teana 230jm Owners Manual lets users. OWNER’S MANUAL FAX-4100e FAX-4750e FAX-5750e If You Need to Call Customer Service Please complete the following information for future reference: Model Number: FAX-4100e, FAX-4750e, FAX-5750e (Circle your model number) Serial Number*: ______________________________________ Date of Purchase: Place of Purchase: ______________________________________ ______________________________________ * The serial number is on the back of the unit. Retain this manual with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: n may serve as confirmation of the purchase date of your product should you lose your receipt; n may support an insurance claim by you in the event of product loss covered by insurance; and, n will help us notify you of enhancements to your product and special offers. The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/ © 1996–2006 Brother Industries, Ltd. Brother Numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: I may serve as confirmation of the purchase date of your product should you lose your receipt; I may support an insurance claim by you in the event of product loss covered by insurance; and, I will help us notify you of enhancements to your product and special offers. Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your Fax Machine/ Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com Note I You can check here for Brother driver updates. I To keep your machine performance up to date, check here for the latest firmware upgrade (for Windows® only). For Customer Service In USA: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-877-BROTHER (voice) (514) 685-4898 (fax) ORDERING ACCESSORIES AND SUPPLIES i Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects. In USA Only: 1-800-521-2846 Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Laser Fax Toner Laser Fax Drum 16 MB Expandable Memory Board (Option for FAX-4750e and 5750e) 32 MB Expandable Memory Board(Option for FAX-4750e and 5750e) Item TN-430 (Able to print 3000 pages) TN-460 (Able to print 6000 pages) DR400 See chapter Optional Accessories See chapter Optional Accessories LG3077001 LT400 NC-8100h Telephone Line Cord Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) Network (LAN) Board Brother Print/Fax Server (10/100 BaseTX Ethernet Network) (Not available for FAX-4100e. Optional for FAX-4750e. Standard for FAX-5750e.) Owner’s Manual Printer Cable-Bi-Directional (10 feet) Parallel Cable with Gold Plated Contacts and IEEE-1284 Approved LP2430001 F2A046-10 ii ORDERING ACCESSORIES AND SUPPLIES Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. Disclaimer–User Installation of Memory Board(s) In some cases, product may be modified by adding and/or replacing the memory board(s) with approved replacements. Any damage to the product, the memory board(s) to be inserted therein or otherwise, caused as a result of improper installation (including installation of other than approved memory boards(s)) is not covered by the Limited Warranty. If you do not feel comfortable with the installation of approved memory board(s), contact a Brother Authorized Service Center to perform the installation of the memory board(s) for you. If you elect to use a Brother Authorized Service Center, you will be responsible for a moderate service charge. For the name and location of a convenient Authorized Service Center, please call 1-800-521-2846. NOTICE – DISCLAIMER OF WARRANTIES iii Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: I This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”). I If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty. What is covered: I This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. I Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions. I This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States). What is the length of the Warranty Periods: I Machines: one year from the original purchase date. I Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first. What is NOT covered: This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging); 3 Damage caused by another device or software used with this Product (including but not limited to damage resulting from use of non Brother®-brand parts and Consumable and Accessory Items); 4 Consumable and Accessory Items that expired in accordance with a rated life; and, 5 Problems arising from other than defects in materials or workmanship. 6 Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units. This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number). What to do if you think your Product is eligible for warranty service: Report your issue to either our Customer Service Hotline at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846. What Brother will ask you to do: After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale. You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping. What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole discretion. iv MFC LIMITED WARRANTY (USA) Brother® One Year Limited Warranty and Replacement Service (USA only) Brother reserves the right to supply a or has not been sufficiently validated with a refurbished or remanufactured replacement copy of the proof of purchase (bill of sale). Machine and/or accompanying Consumable The replacement Machine you receive (even and Accessory Items and use refurbished if refurbished or remanufactured) will be parts provided such replacement products covered by the balance of the limited conform to the manufacturer's specifications warranty period remaining on the original for new product/parts. The repaired or Product, plus an additional thirty (30) days. replacement Machine and/or accompanying You will keep the replacement Machine that Consumable and Accessory Items will be is sent to you and your original Machine shall returned to you freight prepaid or made become the property of Brother. Retain your available for you to pick up at a conveniently original Accessory Items and a copy of located Authorized Service Center. the return freight bill, signed by the courier. If the Machine and/or accompanying Consumable and Accessory Items are not Limitations: covered by this warranty (either stage), you Brother is not responsible for damage to or will be charged for shipping the Machine loss of any equipment, media, programs or and/or accompanying Consumable and data related to the use of this Product. Accessory Items back to you and charged Except for that repair or replacement as for any service and/or replacement parts/ described above, Brother shall not be liable products at Brother's then current published for any direct, indirect, incidental or rates. consequential damages or specific relief. Because some states do not allow the The foregoing are your sole (i.e., only) exclusion or limitation of consequential or and exclusive remedies under this incidental damages, the above limitation warranty. may not apply to you. What happens when Brother elects to THIS WARRANTY IS GIVEN IN LIEU OF replace your Machine: ALL OTHER WARRANTIES, WRITTEN OR When a replacement Machine is authorized ORAL, WHETHER EXPRESSED BY by Brother, and you have delivered the AFFIRMATION, PROMISE, DESCRIPTION, Machine to an Authorized Service Center, DRAWING, MODEL OR SAMPLE. ANY the Authorized Service Center will provide AND ALL WARRANTIES OTHER THAN you with a replacement Machine after THIS ONE, WHETHER EXPRESS OR receiving one from Brother. If you are IMPLIED, INCLUDING IMPLIED dealing directly with Brother, Brother will WARRANTIES OF MERCHANTABILITY send to you a replacement Machine with the AND FITNESS FOR A PARTICULAR understanding that you will, after receipt of PURPOSE, ARE HEREBY DISCLAIMED. the replacement Machine, supply the I This Limited Warranty is the only required proof of purchase information, warranty that Brother is giving for this together with the Machine that Brother Product. It is the final expression and the agreed to replace. You are then expected to exclusive and only statement of pack the Machine that Brother agreed to Brother's obligations to you. It replaces replace in the package from the replacement all other agreements and Machine and return it to Brother using the understandings that you may have with pre-paid freight bill supplied by Brother in Brother or its representatives. accordance with the instructions provided by Brother. Since you will be in possession of I This warranty gives you certain rights two machines, Brother will require that you and you may also have other rights that provide a valid major credit card number. may vary from state to state. Brother will issue a hold against the credit I This Limited Warranty (and Brother's card account number that you provide until obligation to you) may not be changed in Brother receives your original Product and any way unless you and Brother sign the determines that your original Product is same piece of paper in which we (1) entitled to warranty coverage. Your credit refer to this Product and your bill of sale card will be charged up to the cost of a new date, (2) describe the change to this Product only if: (i) you do not return your warranty and (3) agree to make that original Product to Brother within five (5) change. business days; (ii) the problems with your Important: original Product are not covered by the We recommend that you keep all original limited warranty; (iii) the proper packaging packing materials, in the event that you ship instructions are not followed and has caused this Product. damage to the product; or (iv) the warranty period on your original Product has expired © 2003 Brother International Corporation MFC LIMITED WARRANTY (USA) v BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Owner's Manual for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Owner's Manual for proper packaging.) BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED. No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence. Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Internet support: [email protected] or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) Quick Reference Guide Sending Faxes Automatic Transmission 4 For the next fax only, press —OR—Press 2 to fax. or to select ON, and then press Set. 1 Place the original face down in the ADF. 2 Enter the fax number using One Touch, Speed Dial, Search or the dial pad. 5 Press 1 to select additional settings 6 Enter the fax number. 7 Press Fax Start. Receiving Faxes Select Receive Mode There are four Receive modes: FAX, TAD, FAX/TEL, and MANUAL. Press Mode until the LED shows your selection. Brother fax back system: In USA: 1-800-521-2846 Brother Global Web Site: http://www.brother.com Frequently Asked Questions (FAQs) and Product Support: http://solutions.brother.com Brother Accessories & Supplies: In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) 3 Press Fax Start. Sending a Cover Page 1 Place the original face down in the ADF. 2 Press Menu, 2, 2, 8. 3 When NEXT FAX ONLY appears, press Set. 4 Press 5 Press or to select ON (or OFF), and then press Set. or to select a comment, and then press Set. 6 Enter two digits to indicate the number of pages being sent, and then press Set. 7 Press 1 to select additional settings —OR—Press 2 if you are ready to fax. 8 Enter the fax number. 9 Press Fax Start. Real Time Transmission You can send faxes in real time. 1 Place the original face down in the ADF. 2 Press Menu, 2, 2, 6. 3 Press or to select ON, and then press Set—OR—For the next or to transmission only press select NEXT FAX ONLY, and then press Set. QUICK REFERENCE GUIDE vii Storing Numbers Storing One Touch Dial Numbers Search/Speed Dial 1 Press Search/Speed Dial, then enter the first letter of the name you’re looking for. 1 Press Menu, 2, 3, 1. 2 Press the One Touch key where you want to store the number. 2 Press memory. or to search the 3 Enter a number (up to 20 digits), and then press Set. 3 When the name is displayed, lift the handset—OR—Press Hook. 4 Enter a name (or leave it blank), and then press Set. 4 Press Fax Start to dial. (If you pressed Hook to dial, pick up the handset when the other party answers.) 5 Press Stop/Exit. Storing Speed Dial Numbers 5 To hang up, replace the handset. Making Copies Single Copy 1 Press Menu, 2, 3, 2. 2 Enter a three-digit (a two-digit for FAX-4100e) Speed Dial number, and then press Set. 1 Place the original face down in the ADF. 3 Enter a number (up to 20 digits), and then press Set. 2 Press Copy. Sorting Multiple Copies 4 Enter a name (or leave it blank), and then press Set. 5 Press Stop/Exit. Telephone Operation One Touch Dialing/ Speed Dialing Pick up the handset—OR—Press Hook and listen for a dial tone. When you hear the dial tone, press the One Touch key of the location you want to call—OR—Press Search/Speed Dial, press #, and then press the three-digit (two-digit for FAX-4100e) Speed Dial number. (If you pressed Hook to dial, pick up the handset when the other party answers.) 1 Place the original face down in the ADF. 2 Use the dial pad to enter the number of copies you want (up to 99). 3 Press Options, press 1 2 or to select OPT:STACK/SORT, and then press Set. Press or to select SORT, and then press Set. 4 Press Copy. 3 To hang up, replace the handset. viii QUICK REFERENCE GUIDE For FAX-5750e Only How to Access the Complete Owner's Manual This Owner's Manual does not contain the information for the Printer, Scanner and PC Fax. When you are ready to learn detailed information about these operations, read the complete Owner's Manual that is included on the CD-ROM. To View On-Line Documentation (For Windows®): 1 Turn on your PC. Insert the CD-ROM into your CD-ROM drive. 2 If the model name screen appears, click your model name. The CD-ROM main menu will appear. 3 Click On-Line Documentation. 4 Click the documentation you want to read. Note If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM. To View On-Line Documentation (For Macintosh®): 1 Turn on your Macintosh. Insert the CD-ROM into your CD-ROM drive. The following window will appear. 2 Double-click the Documents icon. 3 If you see English and French folders, double-click your language. 4 Double-click the icon for the documentation you want to read. HOW TO ACCESS THE COMPLETE OWNER'S MANUAL ix For FAX-5750e Only How to Access Brother Support (For Windows® Only) You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers. • Click Brother Support on the main menu. The following screen will appear: I To access our web site (www.brother.com), click Brother Home Page. I To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information. I To access the USA Brother online shopping mall (www.brothermall.com) for additional product and services information, click Brother Mall.com. I For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center. I To return to the main page, click Back—OR—If you have finished your setup, click Exit. x HOW TO ACCESS BROTHER SUPPORT (FOR WINDOWS ® ONLY) Table of Contents 1 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 Conventions Used in this Manual........................................ 1-1 Test Sheet Procedure and Product Registration (For USA Only) ....1-2 To Complete Your FAX-4100e, FAX-4750e or FAX-5750e Registration On-Line (For USA Only) ....... 1-2 Control Panel Overview ............................................................. 1-3 About Fax Machines .................................................................. 1-5 Custom Features .................................................................. 1-5 Do You Have Voice Mail on the Phone Line? ............... 1-5 Why Should There Be Trouble? ..................................... 1-5 How Can You Avoid Possible Problems? ...................... 1-5 Fax Tones and Handshake................................................... 1-6 ECM (Error Correction Mode)............................................ 1-6 Assembly and Connections............................................................. 2-1 Packing List................................................................................ 2-1 Choosing a Location................................................................... 2-2 Assembly.................................................................................... 2-3 Installing the Drum Unit Assembly (with Toner Cartridge) .....2-3 Attaching the Trays ............................................................. 2-4 Connecting Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) ...................... 2-4 Manual Feed Slot................................................................. 2-5 Paper........................................................................................... 2-6 Acceptable Paper ................................................................ 2-6 Paper Capacity of Paper Cassette ........................................ 2-6 Paper Specification for the Cassette .................................... 2-6 Manual Feed Slot ............................................................ 2-7 Loading Paper in Paper Cassette ......................................... 2-7 Connections................................................................................ 2-9 Connecting the Machine...................................................... 2-9 Connecting an External Telephone ................................... 2-10 Connecting an External TAD (Telephone Answering Device) .................................... 2-10 Sequence ....................................................................... 2-10 Connections................................................................... 2-10 TABLE OF CONTENTS 2 xi Recording Outgoing Message (OGM) on External TAD ........................................................... 2-11 Special Line Considerations .............................................. 2-12 Roll Over Phone Lines.................................................. 2-12 Two-Line Phone System............................................... 2-12 Converting Telephone Wall Outlets ............................. 2-12 Installing Machine, External Two-Line TAD, and Two-Line Telephone ................................................ 2-13 Multi-Line Connections (PBX) ......................................... 2-14 If you are installing the machine to work with a PBX:... 2-14 Custom Features on Your Phone Line............................... 2-14 3 4 On-Screen Programming................................................................ 3-1 User-Friendly Programming....................................................... 3-1 Menu Mode ......................................................................... 3-1 Menu Selection Table.......................................................... 3-3 Initial Setup...................................................................................... 4-1 Getting Started............................................................................ 4-1 Setting Paper Size................................................................ 4-1 Turning on Cassette #2 (Option for FAX-4100e and FAX-4750e) .................................................................... 4-1 Setting Cassette Usage ........................................................ 4-2 Setting Date and Time ......................................................... 4-2 Setting Station ID ................................................................ 4-3 Entering Text................................................................... 4-4 Inserting Spaces .............................................................. 4-4 Making Corrections......................................................... 4-4 Repeating Letters ............................................................ 4-4 Special Characters and Symbols .................................... 4-4 Setting the Ring Volume ..................................................... 4-5 Setting the Beeper Volume.................................................. 4-5 Setting the Speaker Volume ................................................ 4-5 Setting the Handset Volume ................................................ 4-6 Choosing the Handset Volume (For Volume Amplify) ...... 4-6 Setting Volume Amplify (For the Hearing-Impaired)......... 4-7 Memory Storage .................................................................. 4-7 Turning On Automatic Daylight Savings Time .................. 4-7 Toner Save........................................................................... 4-8 Sleep Mode .......................................................................... 4-8 Setting Tone/Pulse Dialing Mode ....................................... 4-8 xii 5 Setup Receive................................................................................... 5-1 Basic Receiving Operations ....................................................... 5-1 Select Your Receive Mode.................................................. 5-1 Setting Ring Delay .............................................................. 5-2 Setting F/T Ring Time (For FAX/TEL Mode Only)........... 5-2 Easy Receive ....................................................................... 5-3 Printing a Reduced Incoming Document ............................ 5-3 Setting the Print Density...................................................... 5-4 Advanced Receiving Operations................................................ 5-5 Operation from Extension Telephone or External Telephone ................................................................... 5-5 For FAX/TEL Mode Only .............................................. 5-5 Changing Remote Codes................................................. 5-5 Printing a Fax in Memory.................................................... 5-6 Memory Security (Not available for FAX-4100e) .............. 5-6 Setting Up the Password ................................................. 5-6 Turning Memory Security ON ............................................ 5-6 Turning Memory Security OFF........................................... 5-7 Polling.................................................................................. 5-7 Setting Up Polling Receive............................................. 5-7 Setting Up Sequential Polling Receive ........................... 5-8 Canceling a Scheduled Job.................................................. 5-8 Setup Send ....................................................................................... 6-1 Before You Begin....................................................................... 6-1 Using the ADF (Automatic Document Feeder)................... 6-1 Sending Faxes with Multiple Settings................................. 6-2 Manual Transmission .......................................................... 6-2 Automatic Transmission...................................................... 6-2 Manual and Automatic Fax Redial...................................... 6-2 Dual Access ......................................................................... 6-3 Real Time Transmission...................................................... 6-3 Checking the Jobs Status ..................................................... 6-4 Canceling a Job While Scanning the Original..................... 6-4 Canceling Jobs in Memory.................................................. 6-4 Basic Sending Operations .......................................................... 6-5 Contrast................................................................................ 6-5 Fax Resolution..................................................................... 6-5 Composing Electronic Cover Page...................................... 6-6 Composing Your Own Comments.................................. 6-7 Cover Page for the Next Fax Only.................................. 6-7 TABLE OF CONTENTS 6 xiii Always Send Cover Page................................................ 6-8 Using a Printed Cover Page ............................................ 6-8 Advanced Sending Operations ................................................... 6-9 Overseas Mode .................................................................... 6-9 Delayed Timer ..................................................................... 6-9 Delayed Fax....................................................................... 6-10 Delayed Batch Transmission ........................................ 6-10 Setting Up Polling Transmit .............................................. 6-11 7 Auto Dial Numbers and Dialing Options ...................................... 7-1 Storing Numbers for Easy Dialing ............................................. 7-1 Storing One Touch Dial Numbers ....................................... 7-1 Storing Speed Dial Numbers ............................................... 7-2 Changing One Touch and Speed Dial Numbers.................. 7-2 Setting Up Groups for Broadcasting ................................... 7-3 Dialing Options .......................................................................... 7-4 Manual Dialing .................................................................... 7-4 Search .................................................................................. 7-4 Speed Dialing ...................................................................... 7-5 One Touch Dialing ............................................................. 7-5 Broadcasting ........................................................................ 7-6 Access Codes and Credit Card Numbers............................. 7-7 Pause.................................................................................... 7-7 Hold ..................................................................................... 7-7 Redial................................................................................... 7-7 Tone/Pulse (For Canada Only) ............................................ 7-7 Telephone Services .......................................................................... 8-1 Custom Features ......................................................................... 8-1 Distinctive Ring................................................................... 8-1 What Does Your Telephone Company’s “Distinctive Ring” Do?............................................... 8-1 What Does Brother’s “Distinctive Ring” Do? ................ 8-1 Do You Have Voice Mail?.............................................. 8-2 Before You Choose the Ring Pattern to Register ........... 8-2 Very Important .................................................................... 8-3 Registering the Distinctive Ring Pattern......................... 8-3 Caller ID .............................................................................. 8-3 Viewing Caller ID List.................................................... 8-4 Clearing a Caller ID Stored in Memory.......................... 8-4 Printing Caller ID List..................................................... 8-4 8 xiv 9 Remote Fax Options........................................................................ 9-1 Fax Forwarding/Paging .............................................................. 9-1 Programming a Fax Forwarding Number............................ 9-1 Programming Your Pager Number...................................... 9-2 Setting Fax Storage .................................................................... 9-3 Backup Print Setting (Not available for FAX-4100e)......... 9-3 Changing Remote Retrieval Access Code ................................. 9-4 Remote Retrieval........................................................................ 9-4 Using Remote Retrieval Access Code................................. 9-4 Remote Commands ............................................................. 9-5 Retrieving Fax Messages..................................................... 9-6 Changing Fax Forwarding Number..................................... 9-6 Printing Reports ............................................................................ 10-1 Machine Settings and Activity ................................................. 10-1 Customizing the Transmission Verification Report .......... 10-1 Setting the Fax Activity Report Interval ........................... 10-1 Using the Reports Key....................................................... 10-2 Making Copies............................................................................... 11-1 Using Your Machine as a Copier ............................................. 11-1 Making a Single Copy ....................................................... 11-1 Making Multiple Copies.................................................... 11-1 Out of Memory Message ................................................... 11-2 Temporary Copy Settings......................................................... 11-2 Copying Using Multiple Settings ...................................... 11-2 Using the Enlarge/Reduce Key ......................................... 11-3 Copy Contrast.................................................................... 11-4 Using the Options Key ...................................................... 11-4 Number of Copies ......................................................... 11-4 Sorting Multiple Copies................................................ 11-5 Special Layout Options................................................. 11-5 Paper Type......................................................................... 11-6 Changing Default Copy Settings.............................................. 11-7 Copy Mode (Type of Original).......................................... 11-7 Copy Contrast.................................................................... 11-8 Paper Type......................................................................... 11-8 10 11 TABLE OF CONTENTS xv 12 Optional Accessories ..................................................................... 12-1 Memory Board (For FAX-4750e and FAX-5750e Only) ........ 12-1 Installing the Optional Memory Board.............................. 12-1 Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) .. 12-4 Network (LAN) Board (Option for FAX-4750e)..................... 12-4 Troubleshooting and Routine Maintenance ............................... 13-1 Troubleshooting........................................................................ 13-1 Error Messages .................................................................. 13-1 Document Jam ................................................................... 13-4 Paper Jam........................................................................... 13-4 Paper is Jammed in the Paper Cassette ......................... 13-5 Paper is Jammed near the Drum Unit ........................... 13-5 Paper is Jammed in the Fuser Unit................................ 13-5 If You Are Having Difficulty with Your Machine............ 13-6 Packing and Shipping the Machine ........................................ 13-15 Routine Maintenance.............................................................. 13-18 Cleaning the Document Scanner ..................................... 13-18 Cleaning the Printer ......................................................... 13-18 Cleaning the Drum Unit .................................................. 13-19 Replacing the Toner Cartridge ........................................ 13-20 Toner Empty Indicator ................................................ 13-20 Replacing the Drum Unit................................................. 13-23 Checking the Drum Life .................................................. 13-24 Important Information ................................................................. 14-1 Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only............................................................................. 14-1 Laser Safety................................................................... 14-2 FDA Regulations........................................................... 14-2 Manufactured ................................................................ 14-3 Federal Communications Commission (FCC) Declaration of Conformity (For USA Only) .................................... 14-3 Important....................................................................... 14-4 Industry Canada Compliance Statement (For Canada Only).................................................... 14-4 Warranty........................................................................ 14-4 Important Safety Instructions ................................................... 14-4 Trademarks............................................................................... 14-6 13 14 xvi 15 16 Glossary........................................................................................... G-1 Specifications ................................................................................... S-1 Product Description.................................................................... S-1 General ....................................................................................... S-1 Paper........................................................................................... S-1 Paper Specifications for the Cassette .................................. S-1 Manual Feed Slot................................................................. S-1 Copy ........................................................................................... S-1 Fax.............................................................................................. S-2 Scanner (Not available for FAX-4100e. Option for FAX-4750e. Standard for 5750e.)......................... S-3 Consumable Items ...................................................................... S-3 Electrical and Environment........................................................ S-3 Printer ......................................................................................... S-4 TrueType Fonts on CD-ROM ............................................. S-5 Computer Requirements...................................................... S-5 Parallel Interface Specifications .......................................... S-6 USB (Universal Serial Bus) Interface Specifications.......... S-6 Resident Fonts (For FAX-5750e Only)............................... S-7 Symbol Sets/Character Sets ............................................ S-7 Index ..................................................................................................I-1 Remote Retrieval Access Card............................................R-1 17 TABLE OF CONTENTS xvii 1 1 Introduction Using This Manual Thank you for purchasing a Brother fax machine. This machine has been designed to be simple to use, with LCD screen prompts to guide you through programming your machine. However, you can use your machine to its fullest potential by taking a few minutes to read this manual. Additionally, your machine has a Reports Key. Press Reports, 1 to print a list of basic step instructions and explanations. Finding Information All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index in the back of this manual. Conventions Used in this Manual Throughout this manual you’ll see special symbols alerting you to important information, warnings, and actions to perform. For clarification, and to help you choose the correct key presses, we’ve added illustrations of some of the LCD messages. boldface italics bubble dot Bold typeface identifies a specific key on the machine control panel. Italics typeface emphasize an important point, or refer you to related topic. Bubble Dot typeface identifies the messages on the LCD of the machine. Warnings detail precautions you must take to avoid possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine. Note Notes tell you the proper response for a situation that may occur. FYI tips provide details about how the current operation interacts with other features. Improper Setup alerts you to devices and procedures that are not compatible with the machine. INTRODUCTION 1-1 Test Sheet Procedure and Product Registration (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your machine and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your machine is properly installed. To receive a response, you must set up your Station ID. (See Setting Station ID, Page 4-3.) When this document is received, a confirmation sheet and Product Registration form will be sent back to your machine. Please fill out the form and return it to complete your registration. In USA: 1-877-268-9575 (fax) To Complete Your FAX-4100e, FAX-4750e or FAX-5750e Registration On-Line (For USA Only) 1 Insert the MFL Pro CD-ROM into your CD-ROM drive. 2 Click On-Line Registration to register your product on-line from the main menu. 1-2 INTRODUCTION Control Panel Overview FAX-4100e, FAX-4750e and FAX-5750e have the same control panel keys. 3 2 1 13 14 15 16 12 4 5 6 7 8 9 10 11 1 Toner Empty Icon The Toner icon flashes on and off when toner is low, so you’ll know to order another toner cartridge. You will be able to print until the indicator stays on. 4 One Touch Dial Keys These 16 keys give you instant access to previously stored phone numbers. 5 Shift To access memory locations 17 through 32 in the One Touch keys, hold down the Shift key. 2 LCD (Liquid Crystal Display) Displays messages to help you set up and operate your machine. 3 Programming Keys: Menu Lets you access the Menu and Programming mode. Set Stores a menu setting in the machine. Also use for sending one fax to multiple numbers. (Left Arrow) (Right Arrow) Moves the LCD cursor through text and options. Clear Deletes entered data or backs up one step in Menu table. 6 Telephone Keys: Hook Lets you dial telephone and fax numbers without lifting the handset. Hold Lets you place calls on hold. Redial/Pause Redials the last number called. Also inserts a pause in autodial numbers. 7 Search/Speed Dial Lets you look up numbers stored in the dialing memory. Also lets you dial stored phone numbers by pressing # and a three-digit (two-digit for FAX-4100e) number. INTRODUCTION 1-3 8 Dial Pad Dials phone and fax numbers, and can be used as a keyboard for entering information into the machine. (For Canada only) The # key lets you switch the dialing type during a telephone call from PULSE to TONE. C Broadcast Use this key when you send the same fax to many different locations (maximum of 282 locations, 182 locations for FAX-4100e at once). D Resolution and Indicator Lights These LEDs show the Resolution you selected. 9 Volume High/Low Keys Lets you adjust speaker, ring and handset volume. E Mode and Indicator Lights These LEDs show the Receive Mode you selected. 0 Stop/Exit Stops a fax, cancels an operation or exits from Menu mode. F Reports Accesses the Reports menu so you can select reports to print: Help List, Auto Dial, Fax Activity, Transmission Verification, and User Settings. A Fax Start Starts an operation, such as sending a fax. B Copy Keys: Enlarge/Reduce Lets you enlarge or reduce copies depending upon the ratio you select. Contrast Let you make a copy that is lighter or darker than the original. Options You can quickly and easily change your temporary settings (for the next copy only). Copy Mode Select the copy resolution for your type of original document. Copy Makes a copy. 1-4 INTRODUCTION About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. Why Should There Be Trouble? Since both fax machines and Voice Mail pick up the line at the number of rings you have set, each of them has the ability to keep the other from receiving calls. For example, if your Voice Mail is set to answer after two rings and your fax machine is set to answer after four, your Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered. How Can You Avoid Possible Problems? A very good way to avoid a problem like the one mentioned previously is to get a second phone number on your present phone line. Many people with Voice Mail opt for this choice, which is called “Distinctive Ring”, and they are very satisfied with it. For details about this type of custom service, please see Distinctive Ring, page 8-1. Another way to avoid a possible problem is to replace your Voice Mail with an answering machine. Your Brother fax machine is designed to work in tandem with an answering machine or TAD (telephone answering device). (See Connecting an External TAD (Telephone Answering Device), Page 2-10.) INTRODUCTION 1-5 Fax Tones and Handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Fax Start; they continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you can know if you are receiving a fax message. The receiving fax responds with fax receiving tones-loud, chirping sounds. A receiving fax chirps for about 60 seconds over the phone line, and the LCD shows RECEIVING. If your machine is set to the FAX mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your machine continues to send the “chirps” for about 60 seconds, and the screen continues to display RECEIVING. To cancel the receiving mode, press Stop/Exit. When your machine answers in FAX/TEL mode, the machine listens for CNG tones and then responds with receiving tones. The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible. When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Assembly and Connections chapter for connecting a TAD to your machine. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity. Sufficient memory must be available in your machine for this feature to work. 1-6 INTRODUCTION 2 2 Assembly and Connections Packing List Make sure you have the following items: Telephone Handset Drum Unit Assembly (With free Standard Toner Cartridge – up to 3,000 pages) Handset Curled Cord Power Cord Document Support Telephone Wire Cord Document Tray with Extension Paper Cassette Quick Setup Guide Software License Agreement (For FAX-5750e Only) CD-ROM (For FAX-5750e Only) Accessory Order Form Owner’s Manual Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) Note If an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). See Ordering Accessories and Supplies, Page ii for the correct item numbers. Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, you may void your warranty. ASSEMBLY AND CONNECTIONS 2-1 Choosing a Location Place your machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks the flow of air from the fan on the sides of the machine. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones. NO ! NO ! NO ! WARNING I Never install telephone wiring during a lightning storm. I We recommend that this product be used with a surge protection device to protect the product against lightning storms. I Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. I Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface. I Use caution when installing or modifying telephone lines. I Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. I Do not use the telephone to report a gas leak in the vicinity of the leak. I For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the equipment and should be easily accessible. I To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunications line cord. 2-2 ASSEMBLY AND CONNECTIONS Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge. To prevent damage to the drum, do not expose it to light for longer than a few minutes. 2 Open the front cover of the machine. 3 Insert the drum unit assembly into the machine. 4 Close the front cover. ASSEMBLY AND CONNECTIONS 2-3 Attaching the Trays 1 Attach the Document Support and Document Tray with Extension. Unfold the extension, which holds documents in place. Document Support Document Tray with Extension 2 Unfold the Front Output Bin Extension, which holds printed pages in place. Front Output Bin Extension Connecting Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) 1 Carefully pick up the machine and place it on top of Paper Cassette #2. 2-4 ASSEMBLY AND CONNECTIONS 2 Plug the modular cable from Cassette #2 into the modular jack on the Brother machine. To select which cassette will be used for printing, see Setting Cassette Usage, Page 4-2. If you move the machine after connecting Cassette #2, be sure to carefully lift Cassette #2 with the machine because they are not attached. Manual Feed Slot Use the manual feed slot to print or copy on envelopes, labels, transparencies, card stock or thicker paper: The manual feed slot is above the paper cassette. Load paper or envelopes one at a time. You do not have to remove paper from the paper cassette. You do not have to choose Manual Feed in the Setup dialog box of your printer driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal), with the side you wish to print on face up in the manual feed slot. 1 Align the paper at the center of the manual feed slot and insert the paper into the manual feed slot until the front edge of the paper touches the paper feed roller. 2 Adjust the paper guides to the width of the paper. Manual Feed Slot ASSEMBLY AND CONNECTIONS 2-5 Paper Acceptable Paper Paper Type Paper Cassette cut sheet #1 & #2: Manual Feed Slot: cut sheet envelopes post cards labels and transparencies We Recommend: Cut sheet: Labels: Transparencies: Paper Size Letter, Legal, A4, A5, ISO B5, Executive Letter, Legal, A4, A5, B5 (JIS/ISO), Executive, 2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm) COM-10, Monarch, C5, DL – Letter, A4 Xerox 4200DP 20 lb, Champion Paper One 20 lb, Hammermill Laser Paper 24 lb Avery laser label #5160 3M CG3300 for laser printers or equivalent Paper Capacity of Paper Cassette Paper Cassette #1 & #2: Front Output Bin: Max. paper height is 1.06 inches (27 mm) (use the guides) or approx. 250 sheets of 20 lb. (75 g/m2) Letter/A4 paper, 10 transparencies. Approx. 150 sheets of 20 lb. (75 g/m2) Letter/A4 paper Paper Specification for the Cassette Cut Sheet Basis Weight: Caliper: Moisture Content: 16 to 28 lb. (60 to 105 g/m2) 0.003 to 0.005 inches. (0.08 to 0.13 mm) 4% to 6% by weight 2-6 ASSEMBLY AND CONNECTIONS Manual Feed Slot Cut Sheet Basis Weight: Caliper: Moisture Content: 16 to 43 lb. (60 to 161 g/m2) 0.003 to 0.008 inches. (0.08 to 0.2 mm) 4% to 6% by weight Envelopes 20 to 24 lb. (75 to 90 g/m2) 0.003 to 0.005 inches. (0.084 to 0.14 mm) 4% to 6% by weight Fax messages can be received on only Letter, Legal and A4 size paper. If you use legal or A4, change the Paper Size setting: (Menu, 1, 1.) Loading Paper in Paper Cassette 1 Pull the paper cassette completely out of the machine. 2 Slide the paper width and length adjusters for the paper size you want. ASSEMBLY AND CONNECTIONS 2-7 3 Fan the paper well. Load paper in the paper cassette. Press down on the paper to flatten it in all four corners, keeping the paper level below the guide. The cassette can hold up to 250 sheets of 20 lb (75g/m2) paper. Maximum Paper Height Guide 4 Slide the paper cassette into the machine until it locks into place. 2-8 ASSEMBLY AND CONNECTIONS Connections Connecting the Machine Connect the handset, power cord, and telephone line. 1 Connecting the Handset Connect the curled handset cord to the bottom of the handset and the left side of the machine. 2 Connect the power cord. 3 Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine. Connect the other end to a modular wall jack. WARNING I This machine must be grounded using a three-prong plug. I Since the machine is grounded through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line. When you want to move your machine, protect yourself by disconnecting the telephone line first, and then the power cord. I Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the lines during a lightning storm. I Do not touch the rollers at the paper exit. ASSEMBLY AND CONNECTIONS 2-9 Connecting an External Telephone Your machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your machine. Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the machine. Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE, and, if the machine handset is lifted, an alarm sounds. To disconnect a call on the external phone and switch to the machine, press Hook. Connecting an External TAD (Telephone Answering Device) Sequence You might choose to connect an answering system. When you have an external TAD on the same telephone line as the machine, the TAD answers all calls. The machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message. The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow the instructions in this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds 4 rings. Connections The external TAD must be plugged into the left side of the machine in the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack. If You Subscribe to your Telephone Company’s Distinctive Ring Service: You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring service, have registered the distinctive ring pattern on your machine, use that number as a fax number and have set your machine’s Receive mode to MANUAL. The recommended setting is three or four rings on the external TAD when you have the telephone company’s Distinctive Ring service. If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your Brother machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line. (See illustration on Page 2-11.) 2 - 10 ASSEMBLY AND CONNECTIONS Do not connect a TAD elsewhere on the same phone line. 1 Plug the telephone line cord from the wall jack into the left side of the machine in the jack labeled LINE. 2 Plug the telephone line cord from your TAD into the left side of the machine in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.) 3 Set your external TAD to four rings or less. (The machine’s Ring Delay setting does not apply). 4 Record the outgoing message. (See below.) 5 Set the Receive mode to TAD by pressing Mode until both FAX and FAX/TEL lights are on. Recording Outgoing Message (OGM) on External TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) 2 Limit your speaking to 20 seconds. (See Easy Receive, Page 5-3.) 3 End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing 5 1 and Start.” We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must rerecord the OGM to include it. ASSEMBLY AND CONNECTIONS 2 - 11 Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your machine will work best on a dedicated line. Two-Line Phone System A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your machine. Converting Telephone Wall Outlets There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it. The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter. Triplex Adapter RJ14 RJ11 RJ14 2 - 12 ASSEMBLY AND CONNECTIONS Installing Machine, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone. 1 Place the two-line TAD and the two-line telephone next to your machine. 2 Plug one end of the telephone line cord for your fax machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the left side of the machine. 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD. 4 Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the machine. Triplex Adapter Two Line Phone Two Line External TAD FAX/MFC You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD. ASSEMBLY AND CONNECTIONS 2 - 13 Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the machine in FAX mode to receive faxes any time of day or night. If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received. As with all fax units, this machine must be connected to a two wire system. If your line has more than two wires, proper connection of the machine cannot be made. If you are installing the machine to work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX. 2 If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls. 3 The machine may be used with either pulse or tone dialing telephone service. Custom Features on Your Phone Line If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, or an alarm system, or other custom feature on one phone line, it may create a problem with the operation of your fax machine. (See I have difficulty with custom features on a single line, Page 13-8.) 2 - 14 ASSEMBLY AND CONNECTIONS 3 3 On-Screen Programming User-Friendly Programming We have designed your machine with on-screen programming and a Reports key. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your fax programming is done on the LCD, we created step-by-step onscreen prompts to help you program your machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options. Menu Mode You can access the Menu by pressing Menu. The LCD shows: Then For FAX-4100e: Press 1 for General Setup—OR— Press 2 for Fax Operations—OR— Press 3 for Copy Operations—OR— For FAX-4750e: Press 1 for General Setup—OR— Press 2 for Fax Operations—OR— Press 3 for Copy Operations—OR— Press 4 for Network Operations. (Option for FAX-4750e.) 1.GENERAL SETUP 2.FAX 3.COPY 1.GENERAL SETUP 2.FAX 3.COPY 4.LAN ON-SCREEN PROGRAMMING 3-1 For FAX-5750e: Press 1 for General Setup—OR— Press 2 for Fax Operations—OR— Press 3 for Copy Operations—OR— Press 4 for Print Operations—OR— Press 5 for Network Operations. 1.GENERAL SETUP 2.FAX 3.COPY 4.PRINTER 5.LAN You can scroll more quickly by pressing see all options, in the opposite order.) . (Use to scroll backward and Before you press Set after entering information in a field using the dial pad, you can correct a mistake. Use to back up and then type over the incorrect characters. When you finish a setting, the LCD shows ACCEPTED. If you want to exit the Menu Mode, press Stop/Exit. 3-2 ON-SCREEN PROGRAMMING Menu Selection Table You can probably perform most of these programming operations without the Owner’s Manual. To help you understand the menu selections and options that are found in the machine programs, use the Menu Selection Table below. Main Menu 1. GENERAL SETUP Submenu 1. PAPER SIZE Menu Selections Options LETTER Descriptions Selects size of paper for received faxes. Page — These settings appear if Cassette #2 was installed and set to ON. CASSETTE #1 CASSETTE #2 CASSETTE USAGE LEGAL A4 — — FOR FAX 4-1 LETTER/ LEGAL/A4 AUTO/ CASSETTE #1 ONLY/ CASSETTE #2 ONLY Enter date and time for the LCD display and heading on fax transmissions. Program your name, fax number and telephone number to appear on each transmitted page. Adjusts ring volume. 4-2 FOR COPY 2. DATE/TIME — 3. STATION ID — 4-2 FAX — TEL NAME 4-3 4. VOLUME 1. RING OFF LOW MED HIGH OFF LOW HIGH 4-5 2. BEEPER Adjusts beeper volume. 4-5 3. SPEAKER OFF LOW MED HIGH LOW Adjusts speaker volume. 4-5 4. HANDSET Adjusts handset volume. 4-6 HIGH 5. VOLUME AMPLIFY ON (PERMANENT/ TEMPORARY) OFF Note For the hearingimpaired, you can set the volume to the VOL AMPLIFY:ON setting on a permanent or temporary basis. 4-7 The factory setting (option) is shown in bold. 3-3 ON-SCREEN PROGRAMMING Main Menu 1. GENERAL SETUP (continued) Submenu 5. CASSETTE #2 Menu Selections Options ON (FAX-5750e) Descriptions Turn CASSETTE #2 ON if you purchased the optional Cassette #2 for FAX-4100e and FAX-4750e. Changes for Daylight Savings Time automatically. Increases life of toner cartridge. Page — OFF (FAX-4100e and FAX-4750e) ON 5-3 6. AUTO DAYLIGHT — OFF 4-7 7. TONER SAVE 8. SLEEP MODE 9. TONE/ PULSE 0. LOCAL LANGUAGE (Canada Only) 2. FAX 1. SETUP RECEIVE ON — OFF — TONE — PULSE ENGLISH — FRENCH 1. RING DELAY 00 01 02 03 04 20 30 40 70 ON SEMI OFF 4. REMOTE CODE ON ( 51, #51) — 4-8 Conserves power Selects dialing mode Allows you to change the LCD Language to French. Number of rings before the machine answers in FAX or FAX/TEL mode. Sets the time for “double-ring” in FAX/TEL mode. Receive fax messages without pressing the Fax Start key. 4-8 4-8 See French Manual 5-2 2. F/T RING TIME 5-2 3. EASY RECEIVE 5-3 OFF Note Activate or deactivate the machine from a remote location. You can type in new codes. 5-5 The factory setting (option) is shown in bold. 3-4 ON-SCREEN PROGRAMMING Main Menu 2. FAX (continued) Submenu 1. SETUP RECEIVE (continued) Menu Selections 5. AUTO REDUCTION These settings appear if Cassette #2 was installed and set to ON. 6. PRINT DENSITY 7. POLLING RX Options ON OFF CASSETTE #1 CASSETTE #2 ON OFF + Descriptions Reduces size of image. ON OFF ON OFF Makes prints darker or lighter. Sets up your machine to poll another fax machine. Changes lightness or darkness of a fax you are sending. Page 5-3 5-4 5-8 2. SETUP SEND 1. CONTRAST AUTO S.LIGHT S.DARK 6-5 2. FAX RESOLUTION STANDARD FINE S.FINE PHOTO 00:00 Changes the default setting of fax resolution. Sets the time of day that delayed faxes will be sent. 6-5 3. DELAYED TIMER 4. DELAYED FAX 5. BATCH TX 6-9 — ON Sends documents later. Sends all delayed faxes that are to the same fax number and at the same time as one transmission. You can send a fax without using memory. Sets up your machine with a document to be retrieved by another fax machine. Automatically sends a cover page you program. Programs customized message for fax cover page. 6-10 6-10 OFF 6. REAL TIME TX 7. POLLED TX NEXT FAX ONLY ON OFF ON 6-3 6-11 OFF 8. COVERPG SETUP NEXT FAX ONLY ON OFF PRINT SAMPLE 6-6 9. COVERPAGE MSG — 6-7 Note The factory setting (option) is shown in bold. ON-SCREEN PROGRAMMING 3-5 Main Menu 2. FAX (continued) Submenu 2. SETUP SEND (continued) 3. SET AUTO DIAL Menu Selections 0. OVERSEAS MODE Options ON Descriptions Adjusts for sometimes difficult overseas transmissions. Store One-Touch numbers so you can dial by pressing only one key (and Fax Start). Store 200 (100 for FAX-4100e) Speed Dial numbers so you can dial by pressing only four keys (and Fax Start). Sets up a Group number for Broadcasting. Initial setup for Transmission Verification Report and FAX Activity Report. Page 6-9 OFF 1. ONE-TOUCH DIAL — 7-1 2. SPEED-DIAL — 7-2 3. SETUP GROUPS 4. SETUP REPORTS — ON ON+IMAGE OFF OFF+IMAGE 7-3 1. TRANSMISSION 10-1 2. ACT. INTERVAL EVERY 50 FAXES 6/12/24 Hours 10-1 2/7 Days OFF 5. REMOTE FAX OPT 1. FAX FWD/ PAGING OFF FAX FORWARD PAGING 2. FAX STORAGE ON Sets the machine to forward fax messages–OR–to call your pager. Stores incoming faxes in memory for remote retrieval. Personalizes code for retrieving faxes. 9-1 9-3 OFF 3. REMOTE ACCESS 4. PRINT FAX — 5. BACKUP PRINT (FAX-4750e and FAX-5750e only) Note 159 9-4 Prints incoming faxes stored in the memory. Prints a copy of faxes as they are received into memory. 5-6 ON 9-3 OFF The factory setting (option) is shown in bold. 3-6 ON-SCREEN PROGRAMMING Main Menu 2. FAX (continued) Submenu 6. REMAINING JOBS Menu Selections Options Descriptions Checks which jobs are in memory or cancel a delayed fax or polling job. Uses the telephone company Distinctive Ring subscriber service to register the ring pattern with the machine. View or print a list of the last 30 Caller IDs stored in memory. Page — — 5-8, 6-4 0. MISCELLANEOUS 1. DISTINCTIVE ON OFF SET 8-1 2. CALLER ID DISPLAY# PRINT REPORT 8-3 3. DRUM LIFE — 4. MEM SECURITY (FAX-4750e and FAX5750e only) 3. COPY 1. COPY MODE — AUTO TEXT PHOTO 2. CONTRAST 3. PAPER TYPE — THIN PLAIN THICK THICKER THIN PLAIN THICK THICKER THIN PLAIN THICK THICKER — + You can check the percentage of drum life that remains available. Stops most operations except receiving faxes into memory. Selects the Copy resolution for your type of original. Adjusts the contrast. Identify the type of paper in the multipurpose sheet feeder. 13-24 — 5-6 11-7 11-8 — 11-8 These settings appear if Cassette #2 was installed and set to ON. CASSETTE #1 CASSETTE #2 4. PRINTER (Only for FAX5750e) 1. PRINT OPTIONS 1. INTERNAL FONT 2. CONFIGURATION 2. RESET PRINTER — You can print resident fonts to check and confirm font types. Printer settings and status are listed here. — — You can restore the printer back to the factory default settings. Note The factory setting (option) is shown in bold. ON-SCREEN PROGRAMMING 3-7 Main Menu 4. LAN (Option for FAX-4750e.) 5. LAN (For FAX-5750e.) (Not available for FAX-4100e.) Submenu Menu Selections Options Descriptions Page See the NC8100h Owner’s manual on the CDROM. Note The factory setting (option) is shown in bold. 3-8 ON-SCREEN PROGRAMMING 4 4 Initial Setup Getting Started Setting Paper Size You can use three sizes of paper for printing your faxes: letter, legal and A4. When you change the size of paper you have loaded in the machine, you will need to change the setting for the paper size, so your machine will know how to fit the incoming fax on the page. After you connect the optional Cassette #2, you can select the paper size for each cassette. (See Turning on Cassette #2 (Option for FAX-4100e and FAX-4750e)) 1 Press Menu, 1, 1. 2 If you have the Cassette #2, press to select CASSETTE #1 or CASSETTE #2, and then press Set. or 1.PAPER SIZE 3 Press or to select LETTER, LEGAL or A4 (for the cassette you selected in Step 2), and then press Set. 4 Press Stop/Exit. Turning on Cassette #2 (Option for FAX-4100e and FAX-4750e) When the optional CASSETTE #2 is set to ON, you can set paper size and the cassette usage. (See Printing a Reduced Incoming Document, Page 5-3 and Setting Paper Size above.) 1 Press Menu, 1, 5. 2 Use or to select ON (or OFF), and then press Set. 5.CASSETTE #2 3 Press Stop/Exit. INITIAL SETUP 4-1 Setting Cassette Usage The default setting of AUTO allows your machine to choose the optional Cassette #2 if paper is out in Cassette #1 or if incoming faxes will fit best on the paper in Cassette #2. Choose CASSETTE#1 ONLY or CASSETTE#2 ONLY if you want to keep special paper in the other cassette and control when it is used. 1 Press Menu, 1, 1. 2 Press or to select CASSETTE USAGE, and then press Set. 3 To set cassette usage for faxes, press or to select FOR FAX, and then press Set. —OR— To set cassette usage for copies, press or to select FOR COPY, and then press Set. —OR— If you are finished go to Step 5. or to select AUTO, CASSETTE#1 ONLY or CASSETTE#2 ONLY, and then press Set. 4 Press 5 Press Stop/Exit. Setting Date and Time Your machine displays the date and time, and prints it on every fax you send. In the event of a power failure, you may have to reset the date and time. All other settings remain unaffected. 1 Press Menu, 1, 2. 2 Enter the last two digits of the year, and then press Set. 2.DATE/TIME YEAR:XX ENTER & SET KEY MONTH:XX ENTER & SET KEY DAY:XX ENTER & SET KEY TIME:XX:XX ENTER & SET KEY 3 Enter two digits for the month and press Set. (For example, enter 09 for September, or 10 for October). 4 Enter two digits for the day, and then press Set. (For example, 06). 5 Enter the time in 24-hour format, and then press Set. (For example, enter 15:25 for 3:25 PM). 6 Press Stop/Exit. The screen now shows the date and time you set whenever the machine is in standby mode. 4-2 INITIAL SETUP Setting Station ID You should store your name or (company name) and fax number to be printed on all fax pages you send. The telephone number you enter will be printed only on your cover pages. (See Composing Electronic Cover Page, Page 6-6.) 1 Press Menu, 1, 3. 2 Enter your fax number (up to 20 digits), and then press Set. You must enter a fax number to proceed. 3.STATION ID FAX: ENTER & SET KEY TEL: ENTER & SET KEY 3 Enter your telephone number (up) to 20 digits), and then press Set. If your telephone number and fax number are the same, enter the same number again. The number appears on Cover pages. 4 Use the dial pad to enter your name (up to 20 characters), and then press Set. (See Entering Text.) NAME: ENTER & SET KEY 5 Press Stop/Exit. The LCD returns to the date and time. If your Station ID has already been programmed, the LCD prompts “1” to make a change, or “2” to exit without changing. N OT I C E The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity, or individual. In order to program this information into your machine, you should complete the steps described on pages 4-2 and 4-3. INITIAL SETUP 4-3 Entering Text When you are setting certain functions, such as the Station ID, you may need to type text into the machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’t have printed letters because they are used for special characters. By pressing the appropriate number key repeatedly you can access the character you want. Key 2 3 4 5 6 7 8 9 once A D G J M P T W twice B E H K N Q U X three times C F I L O R V Y four times 2 3 4 5 6 S 8 Z five times A D G J M 7 T 9 Inserting Spaces If you want to enter a blank space, press between characters. once between numbers and twice Making Corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Clear; all letters above and to the right of the cursor will be deleted. Re-enter the correct characters. Also, you can back up and type over incorrect letters. Repeating Letters If you need to enter a character that is assigned to the same key as the previous character, press to move the cursor to the right. Special Characters and Symbols Press Press # Press 0 for for for (space) ! “ # $ % & ’ ( ) :;<=>?@[]^_ ÉÀÈÊÎÇËÖ0 +,-./ 4-4 INITIAL SETUP Setting the Ring Volume 1 Press Menu, 1, 4, 1. 2 Press or to select (OFF, LOW, MED, or HIGH) and press Set. 1.RING 3 Press Stop/Exit. —OR— You can adjust the ring volume when your machine is idle. You can turn the ring OFF or you can select a ring volume level. Press High or Low to adjust the volume level. With each key press, your machine rings so you can hear the active setting as the LCD shows it. Each key press changes the volume to the next setting. The new setting will remain until you change it again. Setting the Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the machine beeps every time you press a key or make an error and when fax sending or receiving is finished. 1 2 3 4 Press Menu, 1, 4, 2. Press or to select your setting. When the LCD shows the setting you want, press Set. Press Stop/Exit. Setting the Speaker Volume 1 Press Menu, 1, 4, 3. 2 Press or to select your setting (LOW, MED, HIGH or OFF), and then press Set. 3.SPEAKER 3 Press Stop/Exit. —OR— If you are using Hook, you can adjust the speaker volume while dialing. You can turn the speaker off or you can select a speaker volume level. The default setting is the lowest volume. Press High or Low to adjust the volume level. With each key press, the volume changes as the LCD shows the active setting. The new setting will remain until you change it again. INITIAL SETUP 4-5 Setting the Handset Volume 1 Press Menu, 1, 4, 4. 2 Press or to select your setting (LOW or HIGH), and then press Set. The default setting is LOW. 4.HANDSET 3 Press Stop/Exit. —OR— Any time you are talking on the telephone, you can adjust the handset volume by pressing the volume High or Low keys on the control panel. The LCD shows the setting you are choosing. The new setting will remain until you change it again. Choosing the Handset Volume (For Volume Amplify) Before you begin to use the machine, you must decide if you need to set the handset volume to AMPLIFY:ON for a user who is hearing-impaired. The AMPLIFY:ON volume level complies with FCC standards. VOLUME AMPLIFY: OFF This default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press Volume High or Low on the control panel to adjust the volume to LOW or HIGH. When the handset is replaced, the handset volume will remain until you change it again. VOLUME AMPLIFY: ON—TEMPORARY This setting is appropriate if some of the users are hearing-impaired. During a conversation, users can press Volume High or Low on the control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume returns to the default setting of LOW. VOLUME AMPLIFY:ON—PERMANENT Choose VOL AMPLIFY:ON—PERMANENT if all of the users are hearingimpaired. During a conversation, users can press Volume High or Low on the control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume returns to the default setting of AMPLIFY. When you press Volume High or Low on the control panel to adjust the volume, the display shows the setting you are choosing. Each key press changes the volume to the next setting. WARNING It is important that you do not choose PERMANENT unless all the users are hearing-impaired. Otherwise, the default setting of AMPLIFY may damage the hearing of some users. 4-6 INITIAL SETUP Setting Volume Amplify (For the Hearing-Impaired) Please carefully read Choosing the Handset Volume (For Volume Amplify), on page 4-6 before you do the following steps: 1 Press Menu, 1, 4, 5. 2 If none of the users are hearing-impaired, press or to select VOL AMPLIFY:OFF? and then press Set, and then go to Step 4—OR— If some or all of the users are hearingimpaired, select VOL AMPLIFY:ON? and then press Set. 5.VOLUME AMPLIFY VOL AMPLIFY:ON? SELECT < - > & SET 3 If all the users are hearing-impaired, press or to select PERMANENT? and then press Set —OR—If only some of the users are hearing-impaired, select TEMPORARY? and then press Set. PERMANENT? SELECT < - > & SET TEMPORARY? SELECT < - > & SET 4 Press Stop/Exit. Memory Storage In the event of a power failure, all menu settings are stored permanently: GENERAL SETUP, SETUP RECEIVE, SET AUTO DIAL, REMOTE FAX OPT plus the COVERPG SETUP and COVERPG MSG (from SETUP SEND). You may have to reset the date and time. Your machine has a Memory Backup feature; after a power failure all faxes in memory will be saved for up to four days. Turning On Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and back one hour in the Fall. 1 Press Menu, 1, 6. 2 Press or to select ON (or OFF), and then press Set. 6.AUTO DAYLIGHT 3 Press Stop/Exit. INITIAL SETUP 4-7 Toner Save You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The default setting is OFF. 1 Press Menu, 1, 7. 2 Press or to select ON (or OFF), and then press Set. 7.TONER SAVE 3 Press Stop/Exit. Sleep Mode Setting the Sleep Mode reduces power consumption while the machine is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it drops into sleep mode. The timer automatically resets itself after the machine receives a fax or PC data, or makes a copy. The default setting is 5 minutes. 1 Press Menu, 1, 8. 2 Use the Dial pad to enter the length of 3 Press Stop/Exit. Setting Tone/Pulse Dialing Mode 8.SLEEP MODE time the machine is idle before it drops into sleep mode (00 to 99 minutes), and then press Set. Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Menu, 1, 9. 2 Press or to select TONE or PULSE and then press Set. 9.TONE/PULSE 3 Press Stop/Exit. 4-8 INITIAL SETUP 5 5 Setup Receive Basic Receiving Operations Select Your Receive Mode There are four different receive modes for your machine. You may choose the mode that best suits your needs by pressing the Mode button repeatedly until you have changed the FAX and FAX/TEL lights to the setting you want to use. NOTE: The lighted indicators mean Mode FAX (automatic receive) TAD (External Telephone Answering Device) FAX/TEL* (fax and telephone) Light FAX TAD FAX/TEL FAX TAD FAX/TEL = not selected = is selected and lit. How it works The machine automatically answers every call as a fax. The external TAD automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed. The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (doublering) for you to pick up the call. You control the phone line and must answer every call yourself. When to use it For dedicated fax lines. You cannot receive a voice call but you can call out. Use this mode if you have an answering machine on your phone line. FAX TAD FAX/TEL You cannot have an answering machine on the same line, even if it is on a separate jack on the same line. You cannot use the telephone company’s Voice Mail in this mode. Use this mode when you are using a computer modem on the same line or if you receive very few fax messages. You can also use this mode with Distinctive Ring. MANUAL (manual receive) FAX TAD FAX/TEL *In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you have extension phones on the line, set the Ring Delay to 4 rings. SETUP RECEIVE 5-1 Setting Ring Delay The Ring Delay setting determines the number of times the machine rings before it answers. If you have extension phones on the same line as the machine, keep the Ring Delay default setting of 4. (See Easy Receive, Page 5-3 and Operation from Extension Telephone or External Telephone and For FAX/TEL Mode Only, Page 5-5.) 1 Press Menu, 2, 1, 1. 2 Press or to select how many times the line rings before the machine answers (00 – 04), and then press Set. (If you select 00, the line doesn’t ring at all.) 1.RING DELAY 3 Press Stop/Exit. Setting F/T Ring Time (For FAX/TEL Mode Only) If you set the receive mode to FAX/TEL, you’ll need to determine how long the machine will send you its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ring. However, you can answer the call on any extension phone (in a separate wall jack) on the same line as the machine. (See Operation from Extension Telephone, page 5-5.) 1 Press Menu, 2, 1, 2. 2 Press 2.F/T RING TIME or to select how long the machine will ring to alert you that you have a voice call, and then press Set. 3 Press Stop/Exit. RING TIME:20 SEC SELECT < - > & SET Now, when a call comes in and the machine is set to FAX/TEL mode, all phones on this line will ring the number of times you selected in Ring Delay. You can let the machine pick up and detect if it’s a fax or voice call. If it’s a fax call, the machine prints the fax. If it’s a voice call, the machine signals you with a double-ring for the length of time you selected in F/T Ring Time. Even if the caller hangs up during the double-ringing, the machine continues for the set time. 5-2 SETUP RECEIVE Easy Receive When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVING on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset. Your machine does the rest. Selecting ON allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. Selecting SEMI lets the machine receive the call only if you’ve answered it at the Brother machine. Selecting OFF means you’ll have to activate the machine yourself, by pressing Fax Start—OR—by pressing 5 1 if you are not at the machine. If you’ve set this feature to ON, but your machine doesn’t automatically connect a fax call when you lift an external or extension phone handset, press the Fax Receive code 5 1. At the machine, lift the handset and then press Fax Start. (See Operation from Extension Telephone or External Telephone and For FAX/TEL Mode Only, Page 5-5.) If you send faxes from a computer on the same phone line and your Brother machine intercepts them, set Easy Receive to OFF. 1 Press Menu, 2, 1, 3. 2 Use or to select ON, SEMI or OFF, and then press Set. 3.EASY RECEIVE 3 Press Stop/Exit. Printing a Reduced Incoming Document Your machine can reduce the size of an incoming fax to fit the size of the paper in your machine. Select ON to turn on this feature. After you connect Cassette #2, you can turn on Automatic Reduction for each cassette. (See Turning on Cassette #2 (Option for FAX-4100e and FAX-4750e), Page 4-1) 1 Press Menu, 2, 1, 5. 2 If you have the optional Cassette #2, press or to select CASSETTE #1 or CASSETTE #2, and then press Set. 5.AUTO REDUCTION 3 Use or to select ON (or OFF), and then press Set. 4 Press Stop/Exit. Cassette #2 can be purchased. SETUP RECEIVE 5-3 Setting the Print Density If your machine is printing too light or too dark, you can adjust print density, making your printed documents darker or lighter. The new setting will remain until you change it again. 1 Press Menu, 2, 1, 6. 2 Press to make print lighter, or make print darker. 6.PRINT DENSITY to 3 Press Stop/Exit. 5-4 SETUP RECEIVE Advanced Receiving Operations Operation from Extension Telephone or External Telephone If you answer a fax call on an extension phone (or on an external phone in the EXT. jack), you can make your machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the machine starts to receive a fax. (See Setting Ring Delay, Page 5-2 and Easy Receive, Page 5-3.) If the machine answers a voice call and double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone. If you answer a call, and no one is on the line, assume you’re receiving a fax. At the machine’s phone, press Fax Start, then hang up. At an extension phone, press 5 1, wait for fax receiving tones (chirps), then hang up. At an external phone, press 5 1 and wait for the phone to be disconnected (the LCD shows RECEIVING) before you hang up. (Your caller will have to press Fax Start to send the fax.) For FAX/TEL Mode Only When the machine is in FAX/TEL mode, it will use the F/T Ring Time (doubleringing) to alert you to pick up a voice call. If you’re at the machine, you can lift the handset to answer. If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time and then press # 5 1 between the double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing 5 1. Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 5 1. The preset Telephone Answer Code is # 5 1. If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code from 5 1 to # # # and the Telephone Answer Code from # 5 1 to 9 9 9. 1 Press Menu, 2, 1, 4. 2 Press or to select ON (or OFF) and then press Set. 4.REMOTE CODE 3 If you want to, type a new Fax Receive Code, and then press Set. FAX RECEIVE: * 51 ENTER & SET KEY TEL ANSWER:#51 ENTER & SET KEY 4 If you want to, type a new Telephone Answer Code, and then press Set. 5 Press Stop/Exit. SETUP RECEIVE 5-5 Printing a Fax in Memory If you have Fax Storage ON for Remote Retrieval you can still print a fax in the memory when you are at your machine. (See Setting Fax Storage, Page 9-3.) 1 Press Menu, 2, 5, 4. 2 Press Fax Start. 3 After printing is finished, and then press Stop/Exit. 4.PRINT FAX Memory Security (Not available for FAX-4100e) Memory Security lets you prevent unauthorized access to the machine. The machine will not send faxes or print received faxes without the password. You cannot continue to schedule Delayed Faxes or Polling jobs. However, any prescheduled Delayed Faxes will be sent when you turn Memory Security ON so they won’t be lost. If Fax Storage is ON before you turn Memory Security ON, then Fax Forwarding and Remote Retrieval will continue to work. While Memory Security is ON the following operations are available: I Receiving faxes into memory (limited by memory capacity) I Fax Forwarding (If Fax Storage was already ON) I Remote Retrieval To print the faxes in memory, turn Memory Security OFF. Setting Up the Password 1 Press Menu, 2, 0, 4. 2 Enter a 4-digit number for the password, and then press Set. If you are entering the password for the first time, the LCD shows VERIFY. 3 Re-enter the password, and then press Set. Turning Memory Security ON 1 Press or to select SET SECURITY, and then press Set. 2 Enter the registered 4-digit password, and then press Set. The machine goes OFFLINE and the LCD shows SECURE MODE. 5-6 SETUP RECEIVE Turning Memory Security OFF 1 Press Menu, and then enter the registered 4-digit password. Memory Security is automatically turned off and the LCD shows the Date and Time. Note If you enter the wrong Password, the LCD shows WRONG PASSWORD and stays OFFLINE. The machine will stay in Secure Mode until the registered password is entered. Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to “poll” other machines, or you can have someone poll your machine. OWNER’S MANUAL User's Guide for FAX-4100; User's Guide for FAX-4100e; Printer User's Guide for FAX-4100; Printer User's Guide for FAX-4100e; Learn about each guide; Support & Downloads. Under the supervision of Brother Industries Ltd., this manual has been compiled and. FAX-4100e, FAX-4750e and FAX-5750e have the same control panel keys.
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